Hit me with your best shot: S.D. companies feature help desks to provide technical support for computer users.
San Diego Business Journal › February 13, 2006
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Hit me with your best shot: S.D. companies feature help desks to provide technical support for computer users.
Writing code--that's part of running a software company, but not all of it. You sell and ship your product, collect your money, and then what?
You make sure someone is there to answer the phone calls and e-mails. Because no matter how well you've written your code, the questions are bound to come. "I'm trying to configure my firewall and I'm stuck." "The program crashed. What do I do?" "I'm using your product...See the full content of this document
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